Frequently Asked Questions
Obtaining a Canadian SIM is straightforward, you might have more queries. To assist, we’ve gathered frequently asked questions. Feel free to reach out for more info!
SIM for Canada provides Canadian SIM cards to international students, immigrants, travelers, and working professionals in India, offering a seamless communication experience before you even land in Canada. We partner with trusted providers like Rogers and Fido to offer reliable network coverage.
You can easily order a SIM card online from our website. Simply choose a plan, fill in your details, and have your SIM card delivered right to your doorstep in India before your departure to Canada.
We offer a variety of canadian sim plans to suit different needs, including:
- Unlimited Canada-wide calling
- Unlimited international texting
- Data plans with varying GB limits
- International minutes to IndiaCheck our Plans Page for more details.
Yes! Our SIM cards are pre-activated, so you can start using them as soon as you arrive in Canada. There’s no need to wait or visit a store.
To buy a Canadian sim card, you just need basic details like your passport or visa number. No complex documentation is required.
Yes, we offer corporate SIM packages for businesses, as well as plans customized to the needs of working professionals coming to Canada for long-term stays.
Check our Corporate Offers.
Absolutely! Our canadian sim plans include 1000 international calling minutes to India, so you can stay connected with family and friends back home.
If your SIM card is lost or damaged, contact our customer support team for a replacement. We will help you get a new SIM card quickly.
Your SIM card is already pre-activated, so you don’t need to do anything special. Just insert it into your phone and start using it upon arrival in Canada.
Yes, you can easily upgrade or change your plan once you’re in Canada by contacting our support team. We’ll guide you through the process.
Our support team is available to help you via phone, email, or chat. For more details, visit our Contact Us page.
Yes, you can get a Canadian SIM in India! SIM for Canada allows you to order a Canadian SIM card online while you’re still in India. The SIM card will be delivered to your address in India, and it will be pre-activated so you can use it as soon as you arrive in Canada.
Visit our Order Page to get started!
The cost of a Canadian SIM card varies depending on the plan you choose. At SIM for Canada, we offer a range of plans tailored to meet different needs, including:
- Basic Plans with unlimited Canada-wide calling and texting
- Data Plans with varying data limits
- International Calling Plans that include minutes to India and other countries
You can check out the specific pricing and details on our Plans Page.
No, we do not offer prepaid SIM cards. SIM for Canada provides postpaid plans with no contract, offering the flexibility of postpaid services without the need for a long-term commitment.
Unfortunately, you cannot choose your phone number. However, you will be assigned a local Canadian number when you activate your SIM card, which works across all provinces and territories in Canada.
Yes, our SIM cards are compatible with most unlocked GSM phones. As long as your phone is unlocked and supports Canadian network frequencies, you will be able to use our SIM card without any issues.
Once you place an order, you can expect to receive your SIM card within 7-10 business days, depending on your location in India. We provide tracking details so you can monitor your delivery.
Yes, if you’re temporarily leaving Canada or don’t need your SIM for a period of time, you can contact customer support to pause or suspend your plan.
Yes, our plans include roaming options that allow you to use your SIM card in the USA. However, roaming charges may apply outside of Canada and the USA, so please check your plan for specific details.
You can manage your payments easily through our online portal. We accept multiple payment methods, including credit/debit cards and online banking. You’ll receive a monthly bill based on your usage.
If you encounter issues with your SIM card, try restarting your phone or checking if your phone is unlocked. If the problem persists, contact our customer support team for assistance.
Yes, number portability is possible! If you already have a Canadian phone number, you can transfer it to SIM for Canada. Just contact our support team, and they’ll guide you through the process.
No, there are no long-term contracts or hidden fees. SIM for Canada offers flexible, no-contract plans, and the setup service fee is waived for all orders made from India.
We partner with two of Canada’s leading network providers, Rogers and Fido, ensuring nationwide coverage, fast data speeds, and reliable service.
Yes, you can cancel your SIM card order before it is dispatched. If your card has already been shipped, you can return it for a refund, provided the SIM card remains unused. Check our Return Policy for more details.
You can easily upgrade or change your plan at any time by visiting our online portal or contacting our customer support team. We’ll help you switch to a plan that better suits your needs.
You can monitor your data, call, and SMS usage through our online portal or by using the app provided by our network partners. This helps you keep track of your plan usage in real time.
No, we do not charge an activation fee. The setup service fee is waived for all orders placed from India.
Yes, we offer specific canadian sim plans for permanent residents (PR holders) and new immigrants, with features like unlimited international calls and affordable data packages.
Check our Immigrant Plans for more information.
We’re excited to hear from you! Fill the form and get in touch with us.
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